Support

Record a voice note or type an entry. Elanu transcribes it, highlights what matters, notes your mood and replies with a few warm words and one question. You can keep the conversation going or ask Elanu to help you reframe a thought.

No. Elanu is an AI for self-reflection. It doesn't give medical advice, diagnosis or treatment, and it isn't a substitute for professional help. If you're in crisis, contact your local emergency number or find a helpline at findahelpline.com.

New users get 3 days of full Pro for free, with no payment details. After that the free plan includes one entry a day with Elanu's reply and question. Elanu Pro adds unlimited entries, conversations with Elanu, reframes, memory of past entries and full weekly reports.

Subscriptions are managed by Apple or Google. On iPhone: Settings → your name → Subscriptions → Elanu. On Android: Google Play → profile → Payments & subscriptions → Subscriptions → Elanu. Deleting the app or your account does not cancel the subscription.

Open Elanu → Settings → Restore purchases, signed in with the same Apple ID or Google account you used to buy. If that doesn't help, write to us with the date of purchase.

Payments are processed by Apple and Google, so refunds are handled by them: reportaproblem.apple.com for the App Store, or Google Play → Order history for Android.

Only you. Entries are processed by our providers solely to give you Elanu's replies and are never sold or used to train AI models. Details are in the Privacy Policy.

In Elanu: Settings → Privacy → Delete all my entries, or Settings → Account → Delete account to remove everything. See Delete account for other options.